Adult Telephone Protocols a powerful decision-support tool designed to help busy family practice and internal medicine offices handle a wide array of adult phone inquiries. It guides triagers through each call with the same step-by-step checklist organization as its companion resource, Pediatric Telephone Protocols. More than 100 proven protocols cover 95% of the most common adult complaints—everything from insect bites and sunburn to breathing difficulty, seizures, and wound infections.
Time-saving, care-enhancing features include
•   Highlighted triage assessment questions •   Practical home care instructions •   Call prioritization guide “Red flag†checklist for office support staff •   Over-the-counter medication advice •   Office resources checklist •   Reproducible triage log sheets   …and more!
NEW in the 3rd Edition…
•   Nearly all protocols substantially revised and updated
•   All-new protocols including        Arm Pain        Hand and Wrist Pain        Leg Pain        Weakness (Generalized) and Fatigue
•   New 2-column format for easier protocol review and more efficient triage
•   Updated over-the-counter medication dosage recommendations