Authored by renowned telehealth pioneer Barton D. Schmitt, MD, FAAP, Pediatric Telephone Protocols provides proven solutions for consistently high-quality telephone care. This popular resource from the American Academy of Pediatrics features more than 125 tested decision-support protocols spanning 98% of common pediatric complaints—everything from abdominal pain and anaphylaxis to thrush, tick bite, and trauma.
Here’s the help triagers need to handle calls with complete confidence.
Highlighted triage assessment questions—step-by-step checklists to help gauge the urgency of patient problems and select the appropriate disposition
Parent-reassuring home care instructions
Prescription and nonprescription medication questions, dosages, and recommendations
Detailed User’s Guide—a valuable training tool for triage and advice personnel
Reproducible telephone log sheets—standardize call documentation and save charting time
Quality assurance checklist—for staff training and evaluation, enhanced caller satisfaction
Urgent updates—immediate Web access to protocol changes
Spiral-bound format—lies flat for convenient use
The14th Edition has been updated from cover to cover
NEW look and feel for streamlined triage—eye-appealing double-column format helps triagers scan relevant protocols more easily, zero in on callers’ specific concernsmore rapidly.
Content updates—more than 90% of all protocols revised, many extensively.
New protocols include    Food Reactions    Influenza Exposure    Rash, Amoxicillin or Augmentin    Vomiting With Diarrhea
Robust Index—for faster, easier searching by page number.
Sharpened symptom definitions—speed problem identification.