Operations Management (11th Edition)
Perfect Dealership: Surviving The Digital Disruption
Inside the Magic Kingdom : Seven Keys to Disney's Success
The Service Culture Handbook: A Step-by-Step Guide to Getting Your Employees Obsessed with Customer Service
How Did You Do It, Truett?: A Recipe for Success
How to Sell Anything to Anybody
Exploring Marketing Research (with Qualtrics Printed Access Card)
Entrepreneurship in Action: A Retail Store Simulation
Selling 101: What Every Successful Sales Professional Needs to Know