Hotel Operations Management

Hotel Operations Management

Describing in great depth and detail all areas of hotel administration, this accurate book provides an up-to-date and comprehensive examination of the responsibilities of a hotel general manager. It shares with readers the procedures effective managers use to ensure their hotelÂ¿sâ€“and their ownâ€“ultimate success. KEY TOPICS This unique approach addresses all of the operating departments of a full-service hotelâ€“Human Resources, Controller, The Front Office, Housekeeping, Food and Beverage, Safety and Property Security, Sales and Marketing, Facility Engineering and Maintenanceâ€“from the viewpoint of the General Manager. It also explores franchise agreements and management contracts, purchasing a hotel, and career opportunities. For current and future hotel general managers, and hotel department headsâ€“i.e., executive housekeepers, directors of sales, controllers, and front office managers.
Country USA
Brand Pearson
Manufacturer Pearson
Binding Paperback
ItemPartNumber Illustrations
UnitCount 1
EANs 9780131711495
ReleaseDate 0000-00-00

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