Crafting the Customer Experience For People Not Like You: How to Delight and Engage the Customers Your Competitors Don't Understand
The standard approach to marketing is to look for as many people as possible who fit one core customer profile. How to Market to People Not Like You challenges this traditional thinking about core customer bases, giving you a new approach to expand your customer base and your business.
Arguing for focusing on customer values rather than demographics, How to Market to People Not Like You reveals how you can grow business and profits by targeting those who are different from your core audience, rather than those who share similarities.
Find out How to Market to People Not Like You, understand the needs and values that distinguish diverse customers, and reach their hearts, minds, and wallets.
Country | USA |
Brand | Wiley |
Manufacturer | Wiley |
Binding | Hardcover |
ItemPartNumber | Illustrated |
Model | Illustrated |
ReleaseDate | 2011-02-25 |
UnitCount | 1 |
Format | Illustrated |
EANs | 9780470879009 |