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Supervision in the Hospitality Industry

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Supervision in the Hospitality Industry

This textbook introduces the supervisory skills needed to succeed in a hospitality career.

The fifth edition features revised procedures for managing conflict; expanded information on motivation, including a discussion of on-boarding; new information on the role of technology and social media on recruiting and reference checks; new information on the costs and benefits of training; and a discussion of the use of technology for employee scheduling, including scheduling software and company intranets.
Country USA
Manufacturer Educational Institute of the American Hotel Motel Assoc
Binding Paperback
ItemPartNumber 0866124055
UnitCount 1
EANs 9780866124058
ReleaseDate 0000-00-00

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Country	USA
Manufacturer	Educational Institute of the American Hotel Motel Assoc
Binding	Paperback
ItemPartNumber	0866124055
UnitCount	1
EANs	9780866124058
ReleaseDate	0000-00-00