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The Call Center Handbook: The Complete Guide to Starting, Running, and Improving Your Call Center

R 2,198

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The Call Center Handbook: The Complete Guide to Starting, Running, and Improving Your Call Center
- Used Book in Good Condition
Need to know how to buy a phone switch for your call center? How to measure the productivity of agents? How to choose from two cities that both want your center? No problem. The Call Center Handbook is a complete guide to starting, running, and im
Country USA
Brand CRC Press
Manufacturer CRC Press
Binding Paperback
ReleaseDate 2003-11-22
UnitCount 1
EANs 9781578203055

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