Winning

Jack: Straight from the Gut

Good to Great: Why Some Companies Make the Leap . . . And Others Don't

The Essential Drucker: The Best of Sixty Years of Peter Drucker's Essential Writings on Management (Collins Business Essentials)

Pour Your Heart Into It: How Starbucks Built a Company One Cup at a Time

Winning: The Answers: Confronting 74 of the Toughest Questions in Business Today

The Service Profit Chain

Uncommon Service: How to Win by Putting Customers at the Core of Your Business

One Click: Jeff Bezos and the Rise of Amazon.com

Blockbusters: Hit-making, Risk-taking, and the Big Business of Entertainment

Beyond Reason: Using Emotions as You Negotiate