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Beyond "Hello": A Practical Guide for Excellent Telephone Communication and Quality Customer Service

R 1,152

or 4 x payments of R288.00 with Payflex

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Beyond "Hello": A Practical Guide for Excellent Telephone Communication and Quality Customer Service
- Used Book in Good Condition
This tutorial offers help to improve every telephone interaction a company has with its valued customers. Drawn from Davis' experiences, the book includes exercises, stories and examples of how attitude, telephone etiquette, communication styles and listening skills impact the bottom line.
Country USA
Brand Brand: Now Hear This Inc
Manufacturer Now Hear This Inc
Binding Paperback
UnitCount 1
EANs 9780944918043
ReleaseDate 0000-00-00

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Country	USA
Brand	Brand: Now Hear This Inc
Manufacturer	Now Hear This Inc
Binding	Paperback
UnitCount	1
EANs	9780944918043
ReleaseDate	0000-00-00