Operational support and analysis: ITIL Intermediate Capability Handbook
Authored and quality assured by itSMF UK.
This guide provides a quick reference to the processes covered by the ITIL Service Offering and Agreements syllabus.
Part of a four-book series covering the Intermediate Capability syllabus.
A handy, portable, pocket-sized reference book, ideal for ITIL practitioners.
Country | USA |
Manufacturer | TSO, The Stationery Office |
Binding | Paperback |
ReleaseDate | 2014-10-31 |
UnitCount | 1 |
EANs | 9780113314492 |